We understand that sometimes you may not be satisfied with your purchase. Therefore, we have formulated a flexible return and exchange policy. Within 30 days of receiving the product, if the product is in its original condition (unused, unopened, with all original accessories and packaging), you can apply for a return or exchange. Our customer service team will guide you through the entire process, making it simple and hassle-free. We aim to let every customer shop with confidence at pentya.